Question
Answer
Is the other 
Your phone may be muted. Press 
party unable 
UNMUTE (+) if necessary to 
to hear you? 
unmute the phone.
Also, make sure that your phone's 
microphone is not blocked by its 
carrying case or a sticker.
Has the phone  Dropping your phone, getting it 
been 
wet, or using a non Motorola 
damaged, 
battery or battery charger can 
dropped, or 
damage the phone. The phone's 
gotten wet? 
limited warranty does not cover 
liquid damage or damage caused 
Was a non 
Tr
from using non Motorola 
Motorola 
ou
accessories.
bl
battery or 
es
battery 
ho
charger used? 
oting
The following refer to specific problems:
Problem
Solution
My phone was  Report a stolen phone to the 
stolen. To 
police and to your service provider 
whom should I  (the company that sends you your 
report this? 
monthly wireless service bill).
I forgot my 
See page 50.
password.
185





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