Problem
Solution
I pressed the 
Be sure to press and hold O 
power key, but  (power key) until the display 
nothing 
appears and you hear an alert. 
happened. 
This could take several seconds. If 
nothing happens, check that a 
charged battery is installed.
See page 14.
The display 
The SIM card may be incorrectly 
says: Insert SIM 
inserted. Check the SIM card to 
Card or Check SIM 
make sure that it is inserted 
Card even 
properly.
though I have 
See page 10.
inserted my 
ting
SIM card in the 
oo
phone.
blesh
The display 
Call your service provider (the 
ou
says: SIM Blocked.  company that sends you your 
Tr
How do I 
monthly wireless service bill) to 
unblock my 
obtain the PIN unblocking key 
SIM card? 
(PUK) code. 
See page 164.
The display 
Enter the factory preset unlock 
says: Enter Unlock  code (1234), or the last 4 digits of 
Code. How do I 
your phone number. If this fails, 
unlock my 
call your service provider (the 
phone? 
company that sends you your 
monthly wireless service bill). 
186





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