Problem
Solution
My phone asks  The application you want is 
for an unlock 
locked.
code when I 
If you do not know the unlock 
try to open a 
code, see page 50.
feature. 
My phone 
If you see { or | in the display, 
does not ring.  then the ringer is turned off. 
To change the ring style, see 
page 114. Also, the ringer may be 
set to Silent even though your 
phone is set to an audible ring 
style (see page 114).
Tr
I tried to place  Your call did not reach the 
ou
bl
a call and 
wireless system. You may have 
es
heard an 
dialed the number too soon after 
ho
alternating 
turning the phone on. Wait until 
ot
high/low tone.  the display shows the name of 
ing
your service provider before 
making a call.
I cannot make/ Make sure that you have a phone 
answer calls. 
signal (the signal strength 
indicator should have at least one 
segment showing). Avoid 
electrical or radio interference, 
and obstructions such as bridges, 
parking garages, or tall buildings.
Also, check to be sure your SIM 
card is installed and working.
187





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